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How to Choose The Best Communication Channel to Convey Your Message

There are many communication channels such as Personal conversations, telephone calls, and others. However, choosing the most suitable communication channel is not an easy task.

Different channels are suitable for carrying different types of messages. You can easily find the most convenient and safe communication channels for business via

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The first factor is the message element. You need to know what the elements of the message are. Is that a private message? Is it good news or bad news? If the message is very personal, you need to select individual communication channels.

Also, if you deliver bad news, it’s better to do it in person than to share it via MSN Messenger or email. The second factor is the speed of feedback.

How quickly would you like others to answer you? How quickly do you want to learn important information from others? If speed is very important, you may need to use a phone call or telegram.

If you don’t need instant feedback, you might want to use a different email or voicemail. The third factor is the need to leave a permanent record.

If permanent records are important, usually for business purposes, you should get your message across by note, letter, report, or suggestion.

Emails are another way to leave notes, but they are not considered notes and letters. Remember, email helps keep track of what you say. So don’t send an email without checking it again.